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We schedule time and push back or deny other customers for your set appointment so we must have rules in place for repeated rescheduling.ĭo you do appoint times for Wheelchair Service or Repairs? If we have scheduled you three times (original appointment and two reschedulings) we will require another payment to put you back on the calendar. You are permitted to reschedule your appointment twice instead of cancelling for no charge. You can cancel your appointment but cancelations will incur cancellation fees depending on timing and if the crews are already there or on their way. What if I make an appointment and cancel? Typically, people purchase the mobility device service privately from us and then apply for reimbursement from insurance but you should connect with your insurance company first before booking. That is a question for your insurance company and your policy.

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Your insurance MAY cover your Wheelchair but Mobility Plus will not bill insurance. Some brands are just tough to source parts on but we can discuss that with you before booking.ĭoes Insurance cover Wheelchair service or repair? Will you service or repair it if I bought it somewhere else? I didn't buy the Wheelchair from Mobility Plus. Please make us aware at time of booking what kind you have so we are sure to be able to assist. They will gladly schedule you a Diagnostic with a Technician for in our store or in your home to explore what could be going wrong.ĭo you service all brands of Wheelchairs? Our office team can not answer questions over the phone as they are not technicians. Unfortunately, a technician has to be the one to see it and use diagnostic tools on it to determine what is wrong. Something is wrong with the machine, can you tell me what's wrong with it over the phone?

We may have the parts in stock or we may need to order special parts but we will discuss all of that with you. If it is a bigger issue we will provide you with a quote on the repair and set some expectations on timeline of the repair. If it is something we can fix on the spot we will give you a quote and get it done.

Any issues that arise could be mechanical or operational so we need to get in there and figure out what is going on. You can bring it to our Showroom & Service Center or we will come to your home and do a Diagnostic to find out what exactly is going on. How does the Service process work for Wheelchairs? Please let us know so we will refer you to the appropriate location for service. We will service mobility products anywhere in the state of Colorado! We have multiple locations as well so you can bring your Wheelchair to us or we can come to you. Where in Colorado do you service or repair Wheelchairs?

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